By using the services provided by Drug Test Compliance (“we,” “us,” or “our”), including SMS-based requests for drug and alcohol testing, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, you should not use our services.

1. Program Overview

Drug Test Compliance Service Requests allows users to submit service requests for drug and alcohol testing via SMS text messages. Users will receive communications related to:

• Confirmation of service requests
• Status updates
• Notifications upon completion of services

2. User Responsibilities and Conduct

When using our services, you agree to:

• Provide accurate and complete information when submitting a service request.
• Refrain from using our services for any unlawful or unauthorized purposes.
• Not engage in any activity that interferes with or disrupts the functionality of our services or systems.
• Exercise caution while using SMS services, especially while driving. We are not responsible for any accidents or injuries that may occur while you are texting and driving.

We reserve the right to suspend or terminate services to any user who violates these terms or uses the services inappropriately.

3. Cancellations

You can cancel the SMS service at any time by texting “STOP” to the phone number provided. After you send the SMS message “STOP” to us, you will receive a confirmation SMS message, and you will no longer receive messages from us. Should you wish to rejoin, you can simply send another service request through the same SMS number.

4. Help

If you experience any issues with our SMS messaging program, you may reply with the keyword “HELP” for assistance. You can also contact us directly via email at info@drugtestcompliance.com or by phone at (914) 250-1420.

5. Carrier Issues

Mobile carriers are not responsible or liable for delayed or undelivered messages. This is beyond the control of Drug Test Compliance, and we make no warranties for the performance of any wireless carrier.

6. Fees

Message and data rates may apply to the SMS communications you receive from us. These rates depend on your wireless provider and your mobile plan. For specific questions about your data or text messaging plan, please contact your wireless carrier.

7. User Data and Privacy

We are committed to protecting your privacy. When you interact with our services, we collect and use your personal data in accordance with our Privacy Policy. By using our SMS service, you agree to the collection and use of your data for service-related purposes, including sending confirmations, status updates, and test notifications.

8. Changes to Terms of Use

We reserve the right to modify these Terms of Use at any time. Changes will take effect immediately upon posting the updated terms on our website or through SMS notification. Your continued use of the services following such modifications indicates your acceptance of the updated terms.

9. Limitation of Liability

Drug Test Compliance is not liable for any direct, indirect, incidental, or consequential damages that may result from the use or inability to use our services, including but not limited to damages for errors, delays, data loss, or network failures.

10. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of New York State, without regard to its conflict of law principles.

11. Contact Information

If you have any questions or concerns about these Terms of Use or our services, please contact us at:

• Email: info@drugtestcompliance.com
• Phone: (914) 250-1420

12. Privacy Policy

For more information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.