Drug Test Compliance (“we,” “us,” or “our”) is committed to protecting the privacy and security of our users’ personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services, including through our website, mobile applications, and text messaging programs.

By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes but is not limited to:

Personal Information

• Name
• Phone number
• Email address
• Company name
• Employee details (if applicable for testing)
• Address or location for on-site services

Transactional Information

• Service request details (type of testing, date, and location)
• Payment information (if applicable)

Device and Usage Information

• IP address
• Browser type
• Operating system
• Pages visited on our website
• Dates and times of access

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process service requests for drug and alcohol testing, including scheduling, communication, confirmations and results
• To comply with regulatory requirements, such as DOT compliance for testing
• To improve our services and customer support
• To send important notifications and updates via text message, email, or phone call
• To process payments for services
• To analyze website usage and improve functionality

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following situations:

• With Service Providers: We may share information with trusted third parties who assist us in providing our services, such as laboratories, testing technicians, or payment processors.
• For Legal Compliance: We may share your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Drug Test Compliance, our users, or others.
• With Consent: We may share your information with third parties when you have given us explicit consent to do so.

4. Data Security

We take data security seriously and implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet or data storage system can be guaranteed to be 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Choices and Rights

You have the following rights regarding your personal information:

• Access and Correction: You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
• Deletion: You may request the deletion of your personal information, subject to certain exceptions required by law or for legitimate business purposes.
• Opt-Out of Marketing Communications: You may opt out of receiving marketing or promotional communications from us by following the unsubscribe instructions provided in those communications.

To exercise your rights, please contact us at info@drugtestcompliance.com or call us at (914) 250-1420.

7. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device to collect information about how you interact with our site.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected information from your child, please contact us immediately so that we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Drug Test Compliance
Email: info@drugtestcompliance.com
Phone: (914) 250-1420